Cottonwood Pet Resort located in the Platte River Valley just minutes west of Omaha, is Nebraska's ultimate resort for pets. We have been serving Omaha, Elkhorn, Gretna, Valley, Waterloo and surrounding areas since 1990. We are honored to be one of the "Best of Omaha" winners for 5 consecutive years offering first class boarding, daycare, grooming and much more.
"If I could give them 50 stars I would!! I needed overnight boarding for my Great Dane for 2 nights. My Dane is a very nervous nelly. Not comfortable around a lot of dogs or people. I looked into a couple of local daycare/boarding facilities. Each of those places, I explained my situation with my nervous girl. Neither place took the time to greet her, pet her or anything. They hooked her up to a leash and tried to walk away with Lexi. She resisted and looked back at me as if to say "what are you doing to me Mom?." They were not going to work.
I read Cottonwoods details of their resort and decided to bring my girl to them. I loved their description of the doggie suites and all the services they provided. One on one play time with staff, walks and treats! Sounded like a spa place that I would want to stay at!
The gal at the front desk was so friendly and cheerful. Brittany came out and greeted my Lexi and loved on her first thing. Then she hooked her up to a leash and talked nicely to my girl and Lexi walked away with Brittany without looking back and without resistance! I almost cried! I was so relieved! I called and checked on Lexi twice a day. The staff was so amazing! They would put me on hold and go check with those that had interacted with her that night or day. I got fantastic reports and the pictures on Instagram told me that she was having a great time too!!!
Brittany was even able to give my girl a bath!! That in itself was amazing!
I can't thank Cottonwood enough for taking such good, loving care of my Lexi. You made my time away from my girl so stress free!! I highly recommend your services! These are pictures Cottonwood posted of my Lexi. This is a happy, comfortable dog!"
Douglas County, NE; Sarpy County, NE; Saunders County, NE; Omaha, NE; Elkhorn, NE; Gretna, NE; Valley, NE; Waterloo, NE; Yutan, NE
Waterloo, NE 68069
Overnight Lodging, Short Term Boarding & Long Term Boarding Available, Pet Activity Bundles - Nature Hikes, Play Time, Yappy Hour & More, Outdoor Play Yard, Pet Boarding, Grooming and Day Care, Grooming For All Dog Breeds, Suites Available, Dog Training
"We used to go to PetSmart for our grooming needs, but they weren't being accommodating towards our needs regarding COVID-19. I'm a high risk individual for the virus, and they weren't practicing social distancing nor were they requiring masks. This is a total 180 from the experience we had at Cottoonwood. I explained our situation to the staff, and they were incredibly understanding and were more than happy to accept payment over the phone, and do carside pickup for our appointment. I was also pleasantly surprised to learn that the cost was cheaper than expected too, while receiving a high quality service. Both of our girls are looking so prim and proper now!
Even though Cottonwood is a 40 minute drive from our home vs. PetSmart being 10 I can safely say that we look forward to continuing our business with Cottonwood instead. Thanks to the entire staff for being mindful and accommodating to all of your clients. Your actions speak volumes to your values. :)"